~ tailored stone sourcing ~
~ custom jewelry design ~
~ experience the difference ~



The Information We Collect

Jules O’Brien collects an array of information regarding our current and former customers and visitors on our website.  Contact Information: both billing and shipping information that you provide directly to us, such as your name, address, phone number, and email address.  Shopping Information: the pages you visit, how you navigate and use our search features, the items you browse and/or purchase, payment method and payment information, billing and shipping address, as well as, the website usage data such as the date and time of visit.   Account Information: (outside of contact/billing/shipping information) which may include your account password, wish list items, back in stock notification requests, past orders, and saved payment/s information. Demographic Information: such as age, birth date, and ZIP code.  Automatically collected data includes internet protocol (IP) address used to connect your computer to the internet, browser type and version, operating system and platform, and information about your browsing and shopping behavior.


How We Collect Information

We collect information through our website, from you and from third parties.  We will use the information you provide us when you create an account, make a purchase, contact us, participate in a contest/sweepstakes, respond to a survey, engage in a promotional activity, or sign-up for emails. Third Parties primarily analytics platforms and advertising networks and cooperatives may provide us with information about you, such as how you engage with our website, product, and services.   Social media platforms and networks that you use in connection with our website, such as Facebook, Twitter, Pinterest, and Instagram may provide Jules O’Brien with information about you.  

Please be sure to review separately the privacy policies, as well as, the settings of the social media platforms and networks that you currently use.  Cookies and automatic methods provide us with information about you like when you visit our website, open an email from us, or click on an advertisement we send you. Methods we may use include cookies, small data files stored on your hard drive or connected to your Internet browser. We also use web beacons to send information from your computer, tablet, phone, or other device, that indicate when you visit our website, read a marketing email we sent to you, back to our server.  Pixel tags, aka web beacons, are embedded on our site and gather information about user on-site behavior, such as page viewed or an add-to-cart action.  We use Google Analytics, provided by Google, Inc., to also gather on-site behavior. More information on Google Inc.’s privacy policy can be found at www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data by going to http://tools.google.com/dlpage/gaoptout.


How We Use Information

We use the information that we collect to provide you with the best possible products and experience. We also may combine any or all the information that we collect or obtain. Examples of how we use this information include the following…

To personalize your experience with our website, better answer your customer service queries, and keep you notified of updates regarding your purchase/s. We also use it to improve our website, our customer service values, our product and/or product development, and how we process transactions. We also use it to verify individual identity, potentially prevent fraudulent activity and lastly, to provide you with personalized offers, promotions and advertisements directly and in future, through select third party partners and send periodic marketing emails and surveys.


How We Share Information

We may share the information we collect, both aggregate and de-identified information with service providers that perform services on our behalf, such as those that provide shipping and payment services, customer service, and advertising services and in future with select partners we may incorporate cross promotional opportunities.


How We Protect Your Information

We implement security measures to protect your information, including using a secure server and encrypting all payment information into our payment gateway providers’ database. It’s important to note that no method of transmitting information over the Internet or storing information is completely secure. Therefore, we cannot absolutely guarantee the security of this information.


Sharing and Communication Choices

We want you to know how your personal information is used and shared. You may send an email to inquiry@julesobrien.nyc to request access to personal information about you held by Jules O’Brien. We also offer choices directly and through our partners for tracking and communication preferences.

Online Advertising: As of March 17, 2020 we are not advertising online, IF you see any adverts for Jules O’Brien on the internet please send a screenshot and email it to inquiry@julesobrien.nyc and we will address it on our side, thank you.

Social Media: We encourage you to review your privacy options and settings with the social media platforms and networks you use to understand how these platforms and networks share your information with us.

Email: You can opt out of marketing or advertising emails by utilizing the “unsubscribe” link in marketing or advertising emails you receive from us.

Account Information: If you have registered for an online account, we allow you to access and update certain personal information that you have provided to us by logging into your online account and using the features available there. You may delete your Jules O’Brien account by emailing inquiry@julesobrien.nyc we will delete it on our side and follow up with and emailed confirmation.

Restricting Cookies: Web browsers are set to accept cookies; you have the option to set your browser to remove or reject cookies. Choosing to remove cookies may affect the functionality of our site.


Data Transfers

Our business operations are conducted in the United States, and our processing of your data as well as some of our third party service providers processing of your data may involve a transfer of your data outside of the European Economic Area (“EEA”). We provide safeguards to protect your personal data in the jurisdictions in which we process it.


European Users

If you are accessing Jules O’Brien’s website and Jules O’Brien services from the European Union, you have rights in relation to your personal information. Please contact us at inquiry@julesobrien.nyc for further information on your rights summarized below. Upon request, we will provide you with any of your personal information we have stored, update your personal information that is out of date or incorrect, delete any of your personal information that we have stored, restrict the way we process your personal information, stop processing your personal information for marketing purposes, provide you with a copy of your personal information we have stored, and provide you with your personal information to a third-party provider of services.


California Privacy Rights

California law permits residents to ask us for a list of the personal data that we may have with third parties or corporate affiliates for those third parties’ or corporate affiliates’ direct marketing purposes. If you are a California resident and would like a copy of this notice, please contact us at inquiry@julesobrien.nyc. This request can be made once a year for the prior calendar year and free of charge. The notice will itemize the information collected along with the third parties and affiliates it was shared with, and the third parties and affiliates’ names and addresses.


Contacting Us

For additional questions about this privacy policy or our privacy practices, please contact us at inquiry@julesobrien.nyc.


Updates To This Policy

By accessing any part of Jules O’Brien’s website, you consent to and agree with this privacy policy. At our sole discretion, Jules O’Brien may change and/or revise this privacy policy at any time. If we make any changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we use it.


If you do not agree with any part of this privacy policy, please do not use this website. That said, any continued use of this website indicates your agreement to any updates or changes to our privacy policy or terms and conditions of use.


Effective Date

This policy is effective as of October 31, 2022